ClipidoHelp Center
ClipidoHelp Center

Administration/Members

Removing access

How to remove a member, revoke portal access, delete invites, or delete a group without leaving people locked out.

Use this article to remove a person's workspace access, cancel pending invites, revoke access to one shared workspace or gallery, or delete a group safely.

Removing access works differently depending on whether you remove the person from the whole workspace, from one portal only, or from a pending invite that has not been accepted yet.

Removing a member from the workspace

To remove someone from all groups in your admin workspace:

  1. Open Settings → Members.
  2. Open the member's row menu.
  3. click Remove.

Clipido shows "Member removed." That person loses access to the admin workspace and to any private portals that relied on their group membership.

You cannot remove SCIM-managed members from Settings. Their "Remove" action is disabled with the message "This member is managed by SCIM. They cannot be removed from the workspace here." Remove them from your identity provider instead.

Changing groups without removing someone

To change which groups a member belongs to without removing them entirely:

  1. On Settings → Members, open the member's row menu.
  2. click Edit groups.
  3. Select groups and click Save groups.

Every member must stay in at least one group. The dialog reads "A member must belong to at least one group."

SCIM-managed members cannot be edited here. The "Edit groups" action shows "This member is managed by SCIM. Group membership cannot be changed here."

Canceling a pending email invite

  1. On Settings → Members, find the invite under "Pending invites".
  2. click Delete on the row.

Clipido shows "Invite deleted." The person can no longer join through that invite.

Removing a whitelisted domain invite

  1. On Settings → Members, find the domain under "Whitelisted domains".
  2. click Delete on the row.

Clipido shows "Domain invite deleted." New sign-ins will no longer auto-join through that domain. People who already joined stay on "Members" until you remove them individually.

To stop someone from opening one portal without removing them from the workspace:

  1. Open Sharing and edit the shared workspace or gallery.
  2. Open Publish → Authentication.
  3. Under "Members", open the linked group's row menu.
  4. click Revoke access.

That removes the group link on this portal only. The member stays in the group on Settings → Members and can still open other portals that link the same group.

Deleting a group

  1. Open Settings → Groups.
  2. Open the group's row menu and click Delete.
  3. In the "Delete group" dialog, choose what happens to current members:
    • "Remove members from this group"
    • "Move members to another group"
  4. click Delete group.

You cannot delete the locked "Admin" group. Custom groups can be deleted after you pick a disposition for their members.

Clipido shows "Group deleted.", "Group deleted and members moved.", or "Members moved." depending on the option you chose.

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Removing a member from the workspaceChanging groups without removing someoneCanceling a pending email inviteRemoving a whitelisted domain inviteRevoking access to one shared workspace or galleryDeleting a groupRelated articles