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Open files someone shared with you
For people who received a Clipido link or invite: open it, sign in if asked, find the files you need, download them, and upload your own.
Someone sent you a link to their files in Clipido, or invited you to their organization. This guide explains what you can do there.
The person who shared the link decides what's available, so you may not see every option below. If something you need is missing, ask them.
Open the link
There are two kinds of links:
- A shared gallery opens straight away, without signing in. You can view and download the files that were picked for you.
- A workspace may ask you to sign in first. It's for ongoing access, so you can come back to it later for new files.
Sign in, if you're asked to
Enter your email address and click Continue with email, or choose Continue with Google or Continue with Microsoft if they're offered. Some organizations show their own single sign-on button instead.
- You were invited by email: sign in with the address the invite was sent to. That's what gives you access.
- The workspace requires a login: any Clipido account works.
- The workspace is private: you need to be in one of the groups that have access. If you see a blocked page after signing in, ask the sender to add you.
After signing in, you may land on the Hub, a page that lists the workspaces you can open. Click the one you need. To come back to it later, choose Go to Hub in the club menu.
Find the files you need
Browse the files on the page. If the sender turned them on, you can also:
- Search and filter to narrow down the files.
- Find photos of yourself: click Find my photos and take a selfie. The view then shows only the photos you're in. The selfie must show exactly one face, and your browser needs permission to use your camera.
Download files
Download one file with its download button. On a shared gallery, Download all gets every file as one zip. Large zips take a while to prepare, and Clipido shows the progress while you wait.
Depending on the link, you may be able to choose:
- The quality: the original file, or a smaller High, Medium, or Low version.
- A crop: a preset that cuts the image to a set format.
- A logo overlay on the image.
These choices apply to images only. Videos and documents always download as the original file.
Some files show a warning before you can download them, or can't be downloaded at all. Those are rules set by the organization that shared them.
Download to your phone
On a computer, choose Send to phone in the download menu and scan the QR code with your phone's camera. The code expires after 5 minutes; click Refresh for a new one.
Read more: Large downloads
Upload your own files
A workspace can have an Uploads page where you send files to the organization. You may be asked to tag them, for example with the event or the location.
If the option you need isn't in the list, you may be able to request it: type it in the field and press Enter. It shows as "In review" until the organization accepts it. The organization may also review your files before others can see them.
Review uploads
If the workspace has a Review page, you can approve or deny the files other people uploaded, the same way the organization's admins do.
If something doesn't work
- The link no longer opens. Links can have an expiration date. Ask the sender for a new one.
- You see a blocked page. You're signed in, but not in a group that has access. Ask the sender to add you.
- Sign-in keeps sending you back to the login page. Start again from the link you were sent, not from the general Clipido homepage.
- There's no download button. Downloads are turned off for this link. Ask the sender to turn them on.
For anything else, contact the person who shared the link: they manage what you can see and do.