Administration
Storage and limits
How workspace storage is measured, default limits, the 90% warning, and what happens when storage is full.
Use this article to check how much storage your workspace uses, understand default limits, and know what happens when you run out of space.
Workspace storage counts all files stored for your deployment, including active media and files waiting in "Trash" until retention deletes them. Archiving alone does not free storage immediately.
View storage usage
Open Settings → Storage. The "Usage" card shows "Storage used in this workspace" with a bar reading {used} of {total} in human-readable sizes (for example GB).
When usage crosses "90%" of your limit, the progress bar turns rose instead of indigo. There is no separate warning message on this page.
Group-level deployments also have a storage overview at Settings → Storage under the group path, with the description "Get an overview of the storage used." Group storage views show usage only; retention and upgrade controls live on standard workspace settings.
Default storage limit
New workspaces default to "10 GB" (maxStorageInGb: 10). Your plan may include a higher limit set by Clipido operations.
Storage limits are per deployment (club), not per individual member.
What counts toward storage
Storage includes:
- Approved media in Media
- Files still in upload or processing pipelines
- Archived files in "Trash" until retention permanently removes them
- Processed previews and derivatives tied to stored originals
Deleting or archiving moves files out of active galleries but archived files remain in storage until the retention period expires and Clipido purges them. Change retention under Settings → Storage ("Delete archived files after", options from 30 days to 1 year).
What happens when storage is full
When a new upload would exceed your limit, Clipido blocks the upload with error "usage_limit_reached".
Upload toasts show:
- Title: "Upload failed"
- Message: "Usage limit reached"
The same message appears for face uploads used by Find myself when storage is full.
There is no in-app hard block on viewing or downloading existing files when storage is full. The primary impact is that new uploads fail until you free space or receive a higher limit.
Free space before requesting more
To reduce usage without waiting for retention:
- Archive files you no longer need, then wait for retention to purge them from "Trash", or
- Resolve duplicate uploads and remove unneeded copies during "Review → Duplicates"
Because archived files still count until purged, plan ahead if you are near the limit.
Member limits are separate
Settings → Members may show member seat warnings ("You have almost reached your member limit" or "You have reached your member limit. Contact support if you need more seats."). Member limits (maxMembers, default "3") are unrelated to file storage gigabytes.
To request a higher storage cap, contact Clipido support or submit an upgrade request from any "Upgrade" button in Settings, mentioning that you need more storage.