What if a face is matched to the wrong person?
Workarounds when People Recognition links a face to the wrong person, and what Clipido cannot do yet.
Use this article to fix a face that People Recognition linked to the wrong person, and to understand what Clipido can and cannot do today.
People Recognition is an add-on, and a club admin must turn it on under Settings → People Recognition before people features appear. Only club admins can manage the people library.
What Clipido cannot do yet with face assignments
Clipido does not currently offer a way to unlink a single face from a person or split one person into two. There is no "Unmerge" or "Remove face" action in the people library.
The "Merge" option that can appear in people menus is not functional yet. Do not rely on it to combine or fix person records.
Because of these gaps, fixing a wrong match means using the workarounds below rather than reversing a single link.
Workaround: add the face to the correct person
If the face still appears under Unknown people, or you can reach it from the photo where it was detected:
- Open the face from "Media → People" or from the upload "Face detection" step.
- click Add to people to open the "Add to people library" dialog.
- Select the correct existing person in the "Name" autocomplete, then click Add to person.
Or, if you typed a name that already exists, use the "Existing person" dialog and click the correct person under "Existing people with this name".
Important
This adds the face to the correct person but does not remove it from the wrong person. Both person records may now include the same face until you address the wrong record separately.
Workaround: create a new person for the mislinked face
If the face belongs to someone who is not in your library yet:
- Open the face from "Media → People" or the upload "Face detection" step.
- click Add to people, enter a new name, and Click Create.
Or, in the "Existing person" dialog, click the face under "Create new person" to force a separate record even when the name matches someone else.
Clipido then searches your workspace for more photos of that new person.
Workaround: rename or delete the wrong person record
To clean up the incorrect person entry in Settings → People Recognition:
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Go to Settings → People Recognition and click the wrong person in the "People" grid.
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In the "Edit person" slide-over, choose one of these actions:
Action Button label What it does Verify matches "Search person" Opens Media filtered to all files linked to this person, so you can review what was matched Rename "Edit name" Changes the display name only; it does not move faces to another person Remove record "Delete person" Removes this person from the people library after you confirm -
To delete, click Delete person with the description "Removes this person from the people library". In the confirmation dialog, read the warning "This action cannot be reversed." Click Delete to confirm or "Cancel" to go back.
Deleting a person removes them from the library view. It does not guarantee every underlying face link is cleaned up immediately. After deletion, re-check affected photos and add faces to the correct people using the steps above.
How to verify a fix in Media search
After you link a face to the correct person, open Media and use People → Name search to filter by that person's name. You can also Click Search person from a face detail view. The description reads "Shows all the assets with this person."
Compare results before and after your changes to confirm the wrong person no longer appears on photos they should not be on, and that the correct person does.