Administration/Security
Biometric data
What People Recognition stores, how Find myself uses selfies, and how long face data is kept.
Use this article to understand what People Recognition stores, how Find myself uses selfie uploads, and what happens to that data when you turn the feature off.
People Recognition is an add-on. Clipido must enable it on your plan before your workspace can detect faces. A club admin must also turn it on under Settings → People Recognition. This article covers privacy and data handling, not step-by-step setup.
What face data Clipido stores
When People Recognition is active, Clipido detects faces in uploaded images (not videos or documents) and stores a "512-dimensional face embedding" for each detected face. An embedding is a numeric representation of facial features used to match the same person across photos.
Clipido also stores:
- "People library records" (names and tags you assign to a person)
- "Links" between embeddings and people in your library
- "Unknown face detections" until an admin names them
Face embeddings and people records live in Clipido's application database alongside your workspace metadata. They are treated as confidential personal data.
Selfie uploads for Find myself
Find myself lets recipients on a shared workspace or gallery search for their own photos by uploading a selfie. When a recipient uses Find myself:
- They upload or capture a selfie through the "Find my photos" modal.
- Clipido processes the selfie to extract a face embedding.
- Clipido compares that embedding against faces detected in that shared workspace or gallery.
- Matching photos appear in the filtered view.
The selfie must contain exactly one face. If Clipido detects no face or more than one face, the error reads "No face or multiple faces detected. Please try again."
Selfie files are stored temporarily in a dedicated EU object storage bucket. Objects in that bucket are automatically deleted after "28 days" at most, even if processing finishes sooner.
Recipients do not need a Clipido admin account to use Find myself. Selfies are used only to search within the shared workspace or gallery where Find myself is enabled.
Who can access face recognition data
| Data | Who can access it |
|---|---|
| "People library and named faces" | Club admins with People Recognition enabled |
| "Detected faces on a file" | Club admins viewing that file in Media or upload review |
| "Find myself selfies" | Processed for the recipient's search session; not added to your people library automatically |
Turning off People Recognition hides the people library in Settings and stops new face detection. Existing people records and embeddings are "not deleted". Turning the feature back on restores access to the same library.
Disabling face recognition and data minimization
To stop new face processing:
- Open Settings → People Recognition.
- Turn the People Recognition switch off.
To stop recipients from uploading selfies on a portal, turn off Find myself on each shared workspace or gallery where it is enabled. Turning off People Recognition also disables Find myself on portals even if that toggle stays on.
To request removal of face-related data for your workspace or account, contact "hello@clipido.com". Clipido handles verified erasure requests within "30 days" under GDPR.
Relationship to other People Recognition articles
Other articles in the People and Face Recognition collection explain how detection works, how to name people, and how to enable Find myself. This article owns biometric and privacy detail only. It does not repeat those workflows.