Media library/Face recognition
Enabling face recognition
How club admins enable or disable People Recognition, request the add-on, and what happens to existing people.
Use this article to turn People Recognition on or off for your workspace, request the add-on if it is not on your plan, and understand what changes for your people library.
Only club admins can change People Recognition settings. People Recognition has two layers: Clipido must enable the add-on on your plan, then a club admin turns the feature on or off in Settings.
Checking whether People Recognition is on your plan
Open Settings → People Recognition.
If your plan includes the People Recognition add-on, you see a switch next to the People Recognition card. The card description reads "Automatically recognize people in uploaded photos so albums become easier to search and organize."
If the add-on is not on your plan, you see an "Upgrade" button instead of a switch. click Upgrade to request People Recognition. Plan changes are handled by Clipido, not through self-serve billing in the app today.
Turning People Recognition on
- Open Settings from the sidebar.
- Under Features, click People Recognition.
- Turn the switch on.
A toast shows "Enabling people recognition..." On success, it reads "People Recognition enabled". On failure, it reads "Failed to enable people recognition".
When you enable People Recognition, Clipido starts processing existing images in your workspace for face detection and creates a "People" tagging form if one does not exist yet. A "People" library grid appears below the toggle on the same settings page.
Turning People Recognition off
- Open Settings → People Recognition.
- Turn the switch off.
A toast shows "Disabling people recognition..." On success, it reads "People Recognition disabled".
Important
Turning off People Recognition hides your people library and stops new face detection. Existing people records are not deleted. You can turn the feature back on later and your people library becomes visible again.
Face detection panels in Media and upload timelines no longer appear while the toggle is off, even if the add-on remains on your plan.
What turning People Recognition off does to Find myself
Find myself on shared workspaces and galleries is a separate toggle in the sharing editor. Turning off People Recognition disables Find myself for recipients even if that toggle stays on. The Find myself control in the sharing editor is also disabled until People Recognition is active again.
Who can change these settings
| Setting | Who can change it |
|---|---|
| People Recognition add-on on your plan | Clipido, through an upgrade request or your account team |
| People Recognition on/off toggle in Settings | Club admins |
| Find myself on a shared workspace or gallery | Club admins, in the sharing editor |
Members who are not club admins cannot open Settings → People Recognition or change the toggle.