Sharing/Downloads
Download quality
Set Original, High, Medium, or Low download quality for shared galleries and workspaces, and what each tier means.
Use this article to choose which "download quality" tiers recipients get from a "shared gallery" or "workspace", and what each tier does to file size and resolution.
Quality is configured in the "Download settings" modal under the "Quality" tab when you Click Configure download options on a shared gallery or workspace.
Quality tiers and pixel limits
Custom download tiers resize images so the longest edge does not exceed the limit below. If the source image is already smaller, Clipido does not upscale it.
The table below lists each tier, its longest-edge limit, and the label shown in download settings.
| Tier | Longest edge | Typical use (in settings) |
|---|---|---|
| "Original" | No limit | The untouched source files. |
| "High" | "4096" px | e.g. Websites |
| "Medium" | "2048" px | e.g. Social media |
| "Low" | "1200" px | e.g. Newsletters |
In the download modal, custom tiers also show "Up to {N} px" next to each option.
Configuring quality for a workspace
Workspaces can offer "Original", one or more custom tiers, or both.
- Open Sharing, select the workspace, and Open Configure download options.
- On the "Quality" tab, select one or more tiers: "Original", "High", "Medium", and/or "Low".
| Tiers selected | Result |
|---|---|
| 0 | Downloads are turned off |
| 1 | One quality applied by default |
| 2 or more | Recipients pick the quality in the download modal |
When both "Original" and custom tiers are enabled, recipients first Choose Original or "Custom". Custom downloads can also use logo overlays and crop presets configured on the same portal.
Configuring quality for a shared gallery
Shared galleries use a single delivery mode. You cannot offer "Original" and custom quality at the same time, and you cannot offer multiple custom tiers.
- Open Sharing, select the shared gallery, and Open Configure download options.
- On the "Quality" tab, select either "Original" or one custom tier ("High", "Medium", or "Low").
If you select a custom tier, "Original" is cleared automatically. Recipients get that one quality without a quality picker, unless a "Download Action" opens the modal first.
Custom JPG downloads and supported file types
Custom quality tiers produce resized JPGs. They apply only to supported image types: "png", "jpg", "jpeg", "webp", "heic", and "heif".
Videos, documents, and other file types download in their original format when "Original" is allowed. If a selection mixes supported images with other types, the "Custom" option may show "Not available for this file type" and Clipido falls back to "Original" when that tier is enabled.
Tip
Use Medium for everyday web and social sharing, High for larger displays, and Low when recipients need smaller files quickly.